MT3. 802 Customer Svc for Technicians

Effective troubleshooting and fabrication project design requires communicating with internal and external customers. This course helps mechatronics technicians create effective troubleshooting and project management methods that incorporate customer service skills coupled to communicating effectively with people from different social and cultural backgrounds. Included are job search skills for obtaining employment in the industry, as well as repair and design options that promote energy efficiency.




Career Technical Education (CTE) Course

General Education Requirements

Cultural Literacy AAOT/AAS, AAS Human Relations,


Upon successful completion of this course, students will be able to:
Incorporate customer service and intercultural communications into maintenance and fabrication duties. Create a resume, work history, job search plan, and cover letter. Utilize a troubleshooting method appropriate to the student's trade.