OA 116 Administrative Procedures
Students explore learning and communication styles and develop skills for effective professional communication, leadership, team building, problem solving, and conflict resolution in a diverse, modern office environment. General office procedures are incorporated along with multi-cultural concerns, safety and environmental considerations, and ethical decision-making processes as students work independently and in teams. Recommended: OA 110 Editing Skills for Information Processing, CIS 125 Introduction to Software Applications or OA 202 Word Processing for Business - MS Word.
Prerequisite
Prerequisite:
OA 110 Editing Skills for Information Processing with a grade of C or better.
Offered
Offered Spring only
Notes
Career Technical Education (CTE) Course
General Education Requirements
AAS Human Relations,
Outcomes
Upon successful completion of this course, students will be able to:
Demonstrate the ability to work in a team environment on projects. Communicate professionally in oral and written format. Demonstrate problem-solving skills to negotiate solutions. Perform specified office procedures using a variety of industry-standard software. Use reference manuals and online sources to research topics. Use ethical decision-making processes that include safety and environmental considerations for office scenarios.