MT3. 802 Service Skills for Technicians
Emphasizes the importance of communicating effectively with people from various social and cultural backgrounds. Focuses on the work place and employability. Incorporates effective troubleshooting and project management methods that involve leadership and people skills. Includes interview and job search techniques for obtaining employment in the student’s chosen industry.
Notes
Career Technical Education (CTE) Course
General Education Requirements
AAS Human Relations
Outcomes
Upon successful completion of this course, students will be able to:
Demonstrate an understanding of the skills used to build relationships and provide excellent service to stakeholders. Integrate intercultural competence into maintenance and fabrication duties. Create a resume and a plan to find work within one's chosen field. Utilize a troubleshooting method appropriate to one's trade. Recognize the importance of workplace culture and its relationship to future success.