CT3. 122 Customer Svc for Heavy Equip Technicians

Effective troubleshooting and fabrication project design requires communicating with internal and external customers. This course helps heavy equipment technicians create effective troubleshooting and project management methods that incorporate customer service skills coupled to communicating effectively with people from different social and cultural backgrounds. Included are job seach skills for obtaining employment in the industry, as well as repair and design options that promote energy efficiency.