WD4. 165 Customer Service for Welders
Effective troubleshooting and fabrication project design requires communicating with internal and external customers. This course helps welding technicians create effective troubleshooting and project management methods that incorporate customer service skills coupled to communicating effectively with people from different social and cultural backgrounds. Included are repair and design options that promote energy efficiency.
Offered
Offered Winter & Spring only
Notes
Career Technical Education (CTE) Course
General Education Requirements
AAS Human Relations, Cultural Literacy AAOT/AAS,
Outcomes
Upon successful completion of this course, students will be able to:
Adopt customize a troubleshooting methods appropriate to the trade. Incorporate customer service and intercultural communications into troubleshooting and other technical duties.