PBT 103 Communication and Documentation in Phlebotomy
Teaches proper documentation procedures. Introduces the electronic healthcare record. Emphasizes proper communication between hospital departments to ensure patient safety and adherence to hospital protocols.
Outcomes
Upon successful completion of this course, students will be able to:
Demonstrate proficiency in lab requisition documentation. Demonstrate correct procedures for reporting and documenting accidents. Demonstrate knowledge of current electronic healthcare record systems. Demonstrate effective communication techniques with patients, family members, and other health care professionals using verbal, written, and information technology tools/devices.