CS 225 IT Career Skills

Presents the interpersonal skills that are so important in the modern workplace. Topics include communicating effectively on the job in three ways: orally, non-verbally and in writing; appropriate business place behavior and etiquette, teamwork in both small and large groups, conflict resolution, work ethics, creative thinking and problem solving; personality types and communication styles and personal managment. Students will gain awareness of individual work styles and how to work effectively with people with different styles in a diverse workplace. Class activities, oral presentations and assignments will stress practical application of skills.

Credits

4

Offered

Offered Fall & Spring only

Notes

Lower Division Transfer (LDT) Course

General Education Requirements

AAS Human Relations,

Outcomes

Upon successful completion of this course, students will be able to:
The student will communicate effectively orally, non verbally and in writing. Create a professional resume and cover letter. Interview effectively, prioritize tasks, resolve conflicts in a workplace setting and effectively solve customer complaint issues. Work within a team environment, and demonstrate appropriate workplace etiquette.